SHIPPING
@ PACKAGES FROM INTERNATIONAL LINE WILL BE SEND WITHOUT ANY BOXES AND ALSO WITHOUT WATER FOR ANY HGH
1. How to check if package was send:
For "USA Customers" . Click this one: USPS
For "All Customers" Click this one: 17TRACK
2. All the shipments are always sent out from country of our operations - via standard local po services.
3. Quaranteed delivery success rates:
- 99% to usa and europe.
- packaging methods are 100% safe and flawless due to 20 years of experience and being upgraded - depanding on the most current worldwide shipping policies and situations.
4. Signature required for all orders shipped from europe
5. T/a (aproximate order's delivery time):
- international order t/a (shipping from europe): 10-15 working days (since the package leaves any of our shipping out country)
- usa domestic order t/a (shipping from within usa): 2-5 working days (from the moment the package is shipped)
6. We will ship your order in max 6 working days (payment and shipping processing) after your order status will change to "payment info received".
7. Shipping fees: shipping costs add up
- all actual shipping costs will show in checkout
9. Keep your order's infos till it's delivered and used with satisfaction on your part.
10. You are using fake shipping info for your own risk !
11.postal tracking systems are never perfect - often delayed updates or messed up/ignored status.
(in those cases - we alwyas help/stay in constant communication with the customer to fix the issue)
12. We're not responsible for eventual but obvious postal and customer errors.
(nevertheless we are always 100% constructive/helpful in such cases to fix and satisfy our clients)
13. We do not offer refund money, we may reship package if conditions are met or we may create voucher for next order with uus fo amount was paid
14. Our whole international products offer is available worldwide. (no exceptions yet)
RESEND INFO
1. In case when Our Customer doesn't Claim his Order (shipment) properly-on time or provides incorrect address info - The RESEND POLICY Doesn't Apply - Naturally.
-Although it is pretty likely that we'll offer a single SPECIAL DEAL (Max. 20% Off) on the next Order to make up and aid our Customer in such case (His/Her mistake)
2. RESEND POLICIES [Seizure documents or/and Tracking Status required as Proof]:
- NO RESEND POLICY ON APO, EPO SHIPPING ADDRESS
- Full (1-Time) Resend Policy for all products ONLY for USA and EUROPE based Customers ( EXCEPT IRELAND )
- Full (1-Time) resend policy REQUIRES :
- Seizure proof (photo of Seizure Letter)
or
- No seizure letter and no Track.statuses over 50 days (from ship day)
- Hard term for your RESEND to be provided is to use another address - in case that the first one is flagged
(With 20 years of experience we ALWAYS know when/if the shipment is really seized and we always fix the issue)
3. We won't honor Resend Policy if you put multiple orders to be shipped to the same address.
(when the current package is still not confirmed to be delivered to given address)
We only ship further packages-orders to the addresses that are confirmed to be available and clear to receive further packages.
(Single address confirms receiving - GREAT ! - Then we ship the rest , More addresses ? - More packages and quicker deliveries of BIG/SPLIT Orders)